Shipping Policy

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The following is the terms and conditions that constitute our shipping policy


Domestic Shipping Policy

For items held in stock we aim to ship your item(s) within 72 hours of receiving your order.  With prior arrangement items can sometimes be delivered on holidays or at weekends but in most cases will arrive during business hours.  We will inform you of the delivery date by text or phone call at least 24 hours before the planned delivery.  With all sliding door orders there will need to be assistance given to the driver at the property address as these are heavy items and need to be handled correctly.  Folding doors can be delivered completely to the door by our operative.

For bespoke items the expected delivery time from order to manufacture will be 2-3 weeks.  This time period can be confirmed to you prior to your order, or will be expressed to you within 24hours of you placing your order.

International Shipping Policy

Items travelling internationally will take 1-2 weeks longer than the times stated above to account for the products being transferred through the international haulage companies.


Shipping Cost

Within the Greater London area the shipping cost will be £150 + VAT.

Areas outside of this on mainland UK (excluding The Highlands of Scotland and Cornwall) will cost £225 + VAT

The Highlands of Scotland and Cornwall will cost £275 + VAT

Deliveries that require Ferry or Air Freight including international deliveries will be dealt with on an individual basis and the invoice from the shipping company will be presented to you as proof of cost - we do not seek to profit from carriage.

An example cost for a set of standard 3m x 2.1m bifolds to Dublin would be £275 and to Berlin £275 plus applicable taxes


Delivery delays are unlikely but can occasionally occur but contact will be constantly maintained.